✅ PRIVACY POLICY

At TheFrostFix.in, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or submit your details through lead forms.

1. Information We Collect

We may collect the following personal information when you fill out a form or contact us:

Name

Phone number

Email address (if applicable)

Address or service location (optional)

Any messages or service details you provide

2. How We Use Your Information

We use your information to:

Contact you regarding your service request

Schedule appliance repair appointments

Send service updates or confirmations

Improve our services and customer experience

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with our internal service staff or verified technicians strictly for the purpose of providing service.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data.

5. Google Ads Lead Forms

By submitting your information through Google Ads Lead Forms, you agree to be contacted by TheFrostFix.in through call, SMS, or WhatsApp regarding your service inquiry.

6. Your Rights

You can request to update or delete your personal information by contacting us.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: support@thefrostfix.in

📞 Phone: +91-9607176767

✅ TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before using our website or submitting a service request.

1. Service Scope

TheFrostFix.in provides on-site repair services for home appliances including refrigerators, washing machines, air conditioners, and microwaves within Mumbai and selected locations.

2. Booking and Communication

By submitting a lead form or service request, you authorize us to contact you via call, SMS, or WhatsApp.

3. Payments

Service charges will be communicated to you before the repair begins. Payments are accepted in cash, UPI, or online methods.

4. Warranty

Any service warranty will be mentioned during or after the service. Warranty terms may vary depending on the service or parts replaced.

5. Cancellation

You may cancel a service appointment anytime before the technician arrives. If cancelled after dispatch, a visit charge may apply.

6. Liability

TheFrostFix.in is not liable for damages caused due to incorrect usage of appliances or unauthorized repair attempts before our service.

7. Changes to Terms

We reserve the right to update these Terms at any time without notice. Continued use of our services implies your agreement.

8. Contact Us

For questions regarding these Terms, reach out to:

📧 Email: support@thefrostfix.in
📞 Phone: +91-9607176767